Privacy Policy

Effective Date: 14/02/2025

1. Introduction
Welcome to Moonbalm. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://moonbalm.store. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect
We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Account Information: Username, password, and order history.
  • Device Information: IP address, browser type, and operating system.
  • Cookies and Tracking Data: We use cookies to improve user experience and analyze website performance.

3. How We Use Your Information
We use the collected information to:

  • Process transactions and fulfill orders.
  • Provide customer support and respond to inquiries.
  • Improve website functionality and user experience.
  • Send promotional emails and marketing communications (you may opt out at any time).
  • Prevent fraud and enhance security.

4. Data Sharing and Disclosure
We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Payment processors, shipping partners, and marketing tools.
  • Legal Compliance: If required by law or in response to valid legal requests.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices
You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails.
  • Disable cookies through your browser settings.

7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.