Shipping + Returns
Shipping Policy
Processing Time
- Orders are typically processed within 1-3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time
- Standard Shipping: Estimated delivery in 5-7 business days.
- Express Shipping: Estimated delivery in 2-3 business days.
- International Shipping: Delivery times vary based on the destination and customs processing.
Shipping Costs
- Shipping costs are calculated at checkout based on the shipping method and destination.
- Free shipping may be available for orders over [Enter amount].
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.
Lost or Delayed Shipments
- If your order is delayed beyond the estimated time, please contact our support team at [Enter contact email].
- We are not responsible for delays due to customs, weather, or carrier issues.
Returns & Refunds Policy
Return Eligibility
- Items can be returned within [X] days of delivery.
- Items must be unused, in original packaging, and with tags attached.
- Certain items (e.g., final sale, perishable, or personalized products) are non-returnable.
Return Process
- Contact our support team at [Enter contact email] to initiate a return.
- Receive a return authorization and shipping instructions.
- Ship the item back to us.
- Once received, we will inspect the item and process the refund or exchange.
Refunds
- Approved refunds will be credited to the original payment method within [X] business days.
- Shipping fees are non-refundable.
Exchanges
- We only replace items if they are defective or damaged.
Return Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to an error on our part.